Shipping policy

Thank you for shopping at Pure Scent Labs. We ship premium perfumes from India to international customers.

1. Processing Time

Orders are processed within 2–4 business days
Orders placed on weekends/holidays will be processed next business day

2. Shipping Time

Estimated delivery times:

India: 3–7 business days
USA/Canada: 7–15 business days
Europe: 10–18 business days
Australia/NZ: 12–20 business days
Rest of World: 10–25 business days

Delays may occur due to customs, weather, or courier issues.

3. Customs, Duties & Taxes

International shipments may be subject to import duties and taxes imposed by the destination country.

Customers are fully responsible for these charges.

4. Tracking

You will receive a tracking number once your order has shipped.

5. Lost/Delayed Packages

We are not liable for packages delayed due to:

Incorrect addresses
Customs clearance
Courier operational delays

We will assist in raising carrier investigations when necessary.