Refund policy
Due to the nature of perfume products, we maintain strict hygiene standards.
1. Eligible Returns
We accept returns only if:
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Product arrived damaged
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You received the wrong product
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Product is unused and in original packaging
Return request must be made within 7 days of delivery.
2. Non-Returnable Items
We cannot accept returns for:
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Opened or used products
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Perfumes with broken seals
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Products damaged due to customer handling
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Items without original packaging
3. Refund Process
If approved:
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Refund is issued to the original payment method
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Processing time: 5–10 business days
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Shipping fees are non-refundable
4. Return Shipping Cost
Customers are responsible for return shipping costs unless the product is defective or incorrect.
5. Contact
To request a return:
ForeverCure Pharma
Email: [Your Email]
✅ 5. Cancellation Policy (Pure Scent Labs)
Cancellation Policy
Last Updated: [Insert Date]
Orders can be cancelled if requested within 12 hours of purchase.
Once processing has begun, cancellation is not guaranteed.
Non-Cancellable Situations
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Order already packed
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Order shipped
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Custom or bulk orders
Refunds for cancelled orders will be processed to the original payment method.