Refund policy

Due to the nature of perfume products, we maintain strict hygiene standards.


1. Eligible Returns

We accept returns only if:

  • Product arrived damaged

  • You received the wrong product

  • Product is unused and in original packaging

Return request must be made within 7 days of delivery.


2. Non-Returnable Items

We cannot accept returns for:

  • Opened or used products

  • Perfumes with broken seals

  • Products damaged due to customer handling

  • Items without original packaging


3. Refund Process

If approved:

  • Refund is issued to the original payment method

  • Processing time: 5–10 business days

  • Shipping fees are non-refundable


4. Return Shipping Cost

Customers are responsible for return shipping costs unless the product is defective or incorrect.


5. Contact

To request a return:

ForeverCure Pharma
Email: [Your Email]


5. Cancellation Policy (Pure Scent Labs)

Cancellation Policy
Last Updated: [Insert Date]

Orders can be cancelled if requested within 12 hours of purchase.

Once processing has begun, cancellation is not guaranteed.


Non-Cancellable Situations

  • Order already packed

  • Order shipped

  • Custom or bulk orders

Refunds for cancelled orders will be processed to the original payment method.